医药专业销售队伍培训课程指南.xls
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1、 Corporate Management Training CurriculumNo.Training Course培培训训课课程程Course Outline课课程程摘摘要要Applied Level适适用用级级别别Staff员员工工Supervisor主主管管Manager经经理理Sr. Exe高高级级经经理理1Orientation 到职培训* Culture and Policy 公司文化及历史 * Credo Introduction 信条简介 * Department Introduction 部门介绍XXX2Process Excellence流程优化* OA overview
2、 PE概论* Use OA to identify defects and weakness inexisting business process使用OA找到现有流程中的缺陷* Use OAas a tool for improvement.使用OA成为提高工作的工具 * OA Assessment OA评估XXX3Communication Skills沟通技巧* The Importance of communication沟通的重要性 *Identify the obstacles of communication andthe way to peers指出沟通中的障碍及解决方法XXX
3、4Presentation Skills演讲技巧* Preparation for a presentation. 准备演讲* Tactics of presentation 演讲技巧 * Follow-up of a presentation 演讲后的跟进XXX5SevenHabits&OutwardBound高效能人士的七个习惯和外部拓展* Be proactive 积极主动* Begin with the end in mind以终为始* Put first things first要事第一* Think win-win双赢思维* Seek first to understand, th
4、en to be understood知彼解己* Synergize统合综效* Sharpen the saw不断更新XXX6Creative Thinking创造性思维* Parallel thinking 平行的思维方式* tools: Six thinks hats 工具:六顶思考帽* Application of the tools应用的工具XXX7InteractionManagement互动管理* The Challenge of Leadership领导力所面临的挑战* Improve Employee Performance提高员工的绩效* Improve Work Habit
5、 改善工作习惯* Use effective follow-up action使用有效的跟进行动* Coach for Success 成功的辅导 XX8Targeted Selection目标选才* The Selection System 目标选才系统* Managing the Interview 面试控制* Targeted Simulations面试模拟* Making Hiring Decision做出面试决策 XX9PerformanceManagement绩效管理* Understanding the process 了解整个流程 * Goalsetting 目标设定* Coa
6、ching & Feedback skills 辅导和反馈的技巧* Conducting performance appraisal 绩效评估的执行 * Dealing with challenging issues处理挑战性的问题 XX10Finance for Non-Financial Managers非财务经理的财务管理课程* Financial statements & ratios财务申报和比价 * Capital budgeting/return on investment资金预算投资回报 * Time value of money 钱的时间价值 * Cash vs. profi
7、t 资金和利润* Budgeting & variance analysis预算和差异分析X11Win- Win NegotiationSkills 双赢的谈判技巧* Successful negotiation structure 成功的谈判组织结构 * How to prepare for a negotiation. 如何准备一场谈判 * Tactics and skills for negotiation. 谈判的策略和技巧 * Personal Action Plan.个人行动计划X12Train The Trainer培训培训师* The role and responsibili
8、ties of a trainer. 培训师的角色和职责* Adult learning Principle 成人认知原理 * Training needs analysis培训需求分析 * Program design. 课程设计 * Delivery skills 授课技巧 * Training evaluation 培训评估X13ManagementFundamental I管理基本原则* Self Management Fundamentals 自我管理的基本原则 * People Management Fundamentals (TalentManagement/Coaching)人
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